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Automotive Repair Specialist

1 month ago

Spring, Texas, United States North Freeway Hyundai Full time
Job Title: Service Technician

At North Freeway Hyundai, we are seeking a skilled Service Technician to join our team. As a Service Technician, you will play a critical role in ensuring customer satisfaction and loyalty by providing expert technical service and support.

Key Responsibilities:
  • Vehicle Diagnostics and Repair:
    • Perform complex diagnostic tests on vehicles to identify mechanical, electrical, and electronic issues using specialized diagnostic equipment and software.
    • Diagnose and repair engine, transmission, suspension, brake, and electrical systems, following manufacturer guidelines and service procedures.
    • Troubleshoot and resolve technical problems efficiently and accurately, minimizing vehicle downtime and maximizing customer satisfaction.
  • Maintenance and Service:
    • Perform routine maintenance services, including oil changes, tire rotations, brake inspections, and fluid flushes, ensuring that vehicles are maintained according to manufacturer specifications.
    • Conduct thorough vehicle inspections to identify potential safety hazards, worn components, and maintenance needs, and recommend appropriate repairs or services to customers.
  • Parts Replacement and Installation:
    • Replace and install automotive parts and components, such as engines, transmissions, fuel systems, exhaust systems, and HVAC systems, following manufacturer guidelines and service bulletins.
    • Ensure that replacement parts meet quality and compatibility standards and are installed correctly to prevent future issues and ensure customer satisfaction.
  • Technical Support and Training:
    • Provide technical support and guidance to other technicians and apprentices, sharing knowledge and expertise to enhance team performance and productivity.
    • Stay updated on the latest automotive technology, tools, and techniques through ongoing training and professional development activities, maintaining proficiency in emerging technologies and diagnostic methods.
  • Customer Service and Communication:
    • Interact with customers in a professional and courteous manner, explaining repair procedures, diagnostic findings, and recommended services clearly and comprehensively.
    • Address customer concerns and inquiries promptly and effectively, building trust and confidence through open communication and transparency.
    • Keep customers informed of repair progress and estimated completion times, providing regular updates and ensuring a positive service experience.

As a Service Technician at North Freeway Hyundai, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service and technical expertise. If you are a motivated and skilled individual who is committed to excellence, we encourage you to apply for this exciting opportunity.