Automotive Service Manager

3 days ago


North Wilkesboro, North Carolina, United States McNeill Chevrolet Full time
Job Description

We are seeking a highly motivated and organized Service Advisor to join our team at McNeill Chevrolet. As a key member of our service department, you will be responsible for overseeing service orders and ensuring that customers receive prompt, courteous, and effective service.

In this role, you will take ownership of the customer's experience by carrying out additional assignments that allow us to leave a positive impression. You will provide concierge support for owner inquiries, ensure the daily inventory of technicians' time is consistently sold, and distribute work between technicians efficiently.

You will also be responsible for answering technical questions about vehicle problems, warranties, services, and repairs. Additionally, you will maintain the Customer Success Index at or above company standards and assist in diagnosing vehicle problems; ordering parts and tools as necessary.

This is a rewarding opportunity to work with a dynamic team and contribute to the success of our dealership. If you have a passion for delivering exceptional customer service and possess strong organizational skills, we encourage you to apply.



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