Restaurant Operations Manager
4 weeks ago
Keke's Breakfast Cafe is seeking a highly skilled Restaurant Operations Manager to oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation for all restaurants in a designated area.
Key Responsibilities:
- Act as a liaison between ownership and the area's locations by making regular visits and interacting with store management
- Evaluate store performance at specified intervals using a franchise inspection form; coach and train managers as required
- Ensure the continual improvement of quality, service, and cleanliness standards for all locations
- Coordinate with, report, and make recommendations to ownership to grow market share, improve customer experience, and drive growth
- Ensure each branch delivers value and excellence to customers
- Cultivate and grow a strong team of committed store managers that will maintain profit margins and protect Keke's brand standards
- Ensure proper staffing levels are achieved
- Monitor staff and management labor availability in the district
- Maintain an ongoing system for the recruitment, recognition, and retention of store management
- Develop crew and management staffing plans to maintain management stability
- Ensure the execution of quality, timely performance feedback, performance management, and performance reviews
- Ensure the district is profitable and in compliance with franchise standards
- Perform other job-related duties as may be assigned or required
Requirements:
- Minimum of five years' experience in restaurant operations, multi-unit store management experience preferred
- Available to work every day from 6:00 a.m. to 5:00 p.m.
- Free of tattoos and facial or body piercing visible in a short sleeve shirt
- Have neat, well-kept hair of a natural color
- Keke's must be your only place of employment
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