Lead Instrument Technician
1 week ago
About Guitar Center
">Guitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their own individual sound.
We believe in creating inclusive environments that put our customers first, all while fulfilling our mission of developing and nurturing lifelong musicians.
Job Summary:
">We are seeking a skilled Instrument Technician to provide top-notch maintenance and repair services on customer-owned instruments, as well as assist in maintaining store inventory.
This role involves interacting with customers, ensuring a positive experience, and providing expert craftsmanship on guitar repairs.
About You:
">You have a strong understanding of repairing guitars and a passion for delivering exceptional customer service.
Able to work through our certification program to gain a base understanding of products and sales techniques.
As an ideal candidate, you possess foundational product knowledge on Guitar Center products and have excellent communication skills.
Responsibilities:
">- ">
- Interact with customers, ensuring a positive customer experience">
- Service customer-owned instruments with a high level of craftsmanship">
- Maintain store-owned gear, as requested">
- Complete warranty repair work">
- Additional duties as assigned">
What We Offer:
">We offer a competitive salary range of $18.00-$28.00 per hour, plus commission depending on background and experience.
In addition, we provide robust benefits, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Diversity, Equity, and Inclusion:
">Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
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