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Member Support Coordinator

2 months ago

Brockton, Massachusetts, United States Planet Fitness - The Core Group Full time

Planet Fitness - The Core Group is seeking a dedicated Member Services Representative to deliver outstanding service to our members, potential members, and visitors.

Key Responsibilities:

  • Welcome guests with a friendly demeanor.
  • Manage incoming calls effectively.
  • Facilitate member check-ins.
  • Conduct tours of the facility.
  • Ensure the club remains clean and inviting.

The ideal candidate will possess a background in customer service, demonstrate basic computer proficiency, and have a genuine enthusiasm for fitness. Physical requirements include the ability to stand and walk throughout shifts, occasional lifting, and working with cleaning agents.

Employee Benefits:

  • Complimentary Black Card membership after a designated period.
  • Medical, dental, and vision insurance options.
  • 401(k) retirement plan.
  • Paid vacation time.
  • And additional perks.