Chocolate Enthusiast

Laderach USA is seeking a passionate and dedicated Chocolate Enthusiast to join our team as a Shift Lead

As a brand champion, you will play a vital role in delivering exceptional customer experiences and fostering a positive work environment for your fellow chocolatiers. Your leadership skills and commitment to excellence will be instrumental in driving success within our store.

• Elevate Customer Experiences: Provide outstanding service to every customer, ensuring they leave with a delightful memory of their Laderach experience.
• Team Empowerment: Train and guide Store Associates, empowering them to achieve production goals and maintain the highest standards of quality.
• Operational Excellence: Lead various in-store tasks during your shift, upholding brand standards and ensuring smooth operations.
• Product Presentation: Maintain accurate product merchandising and ensure a visually appealing and organized sales floor.
• Food Safety Champion: Lead the implementation of food safety protocols, prioritizing the well-being of our customers and team.
• Sales & Compliance: Contribute to achieving sales objectives and maintain store compliance with all relevant regulations.
• Collaborative Spirit: Participate actively in team meetings, sharing insights and working together to improve processes and achieve goals.

• Previous experience in retail or a fast-paced customer service environment, demonstrating increasing responsibility.
• Availability to work weekends and holidays.
• Ability to stand for extended periods and lift up to 20kg.
• Exceptional interpersonal skills and the ability to communicate effectively with customers and team members.
• Reliability and flexibility in adapting to changing store needs.
• A keen eye for detail and a commitment to quality.
• An unwavering passion for chocolate

We Offer:

• $19-$20.00 per hour
• Annual Bonus
• Premium Holiday Pay
• 50% Discount on Laderach Products