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Security Officer

2 months ago

Salt Lake, Utah, United States AEG Full time
Job Summary

The Building Security Officer is responsible for ensuring the safety and security of the Smith Entertainment Group properties in Salt Lake, Sandy, and Kearns. This includes mastering all security systems in the building and applying security protocols to ensure the safe day-to-day operations of the facility.

Key Responsibilities
  • Patrol areas at regular intervals to ensure the properties are secure and safe.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Answer alarms and investigate disturbances.
  • Interact with guests in the screening security locations, access control, crowd control, risk management, alcohol enforcement, and event staff.
  • Search bags and individuals respectfully and efficiently.
  • Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours.
  • Assist with Players/VIP/Employee and guest parking.
  • Assist guests/employees in emergency situations, which could include medical or evacuations.
  • Assist guests with special needs.
  • Monitor safety and security conditions in the facility.
  • Enforce building safety and security rules and policies.
  • Complete required training successfully.
  • Be proactive and friendly in connecting with guests and employees.
  • Be responsible for ensuring all guests and employees are aware of the facility policies, as they pertain to safety.
  • May have to drive a company vehicle for exterior patrols and/or other duties.
  • Emphasize a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard.
  • Enrich lives by creating winning experiences and timeless memories.
  • Operate with an emphasis on safety for employees, players, and guests.
  • Exemplify the mission and values: transparent, all in, community obsessed, one team, and scrappy.
  • Other duties as assigned.
Competencies
  • Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Ensures accountability - Holding self and others accountable to meet commitments.
  • Manages conflict - Handling conflict situations effectively, with minimum noise.
Qualifications
  • Must be at least 18 years of age.
  • Must be able to take objections and respond with a guest service approach first.
  • Must be able to follow verbal and written direction.
  • Valid Driver's License Preferred.
  • Able to work flexible hours (evenings, weekends, and holidays).
  • Strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees.
  • Maintain a professional appearance as set by Smith Entertainment Group Management.
Physical Demands
  • Frequent climbing of stairs, moving of barriers, and boxes of handout materials up to 25 pounds.
  • Must stand, walk, stoop, kneel, crouch, bend, twist, handle, grasp, and reach.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus with or without reasonable accommodation.
  • Majority of duties are performed in-house under controlled temperatures; some positions are in inclement areas or outside on SEG properties.
  • This person must be able to communicate and express themselves both written and verbally.
  • This person must be able to observe, inspect, estimate, and assess.