Director of Service Excellence

2 weeks ago


Glendive, Montana, United States Radius Staffing Solutions Full time

We are seeking an experienced Director of Service Excellence to lead our healthcare team at a critical access hospital in Montana. This is a rare opportunity for a seasoned professional to make a meaningful impact on patient care and contribute to the success of our organization.

The ideal candidate will have a strong background in healthcare leadership, with a proven track record of improving patient safety and satisfaction. We offer a competitive salary of $120,000 per year, plus a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.

Job Responsibilities
  • Ensure compliance with regulatory requirements and standards to maintain high-quality patient care.
  • Manage patient complaints and concerns, working collaboratively with the Patient and Family Advisory Council.
  • Coordinate timely and accurate reporting to CMS, adhering to mandated guidelines and regulations.
  • Participate actively in HIN initiatives to drive innovation and excellence in healthcare services.
Requirements
  • Bachelor's degree in Nursing (BSN) or related field.
  • Minimum 2 years of experience as a licensed Registered Nurse (RN).


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