Systems Engineer

4 weeks ago


Irving, Texas, United States Highgate Hotels Corporate Office TX Full time
About the Role

We are seeking a highly skilled Systems Engineer to join our team at Highgate Hotels Corporate Office in TX. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's infrastructure and cloud-based systems.

Key Responsibilities
  • Infrastructure Management: Design, implement, and maintain our on-premise and cloud-based infrastructure, including file and print servers, application servers, database servers, and storage area networks.
  • Cloud Services: Support and administer our cloud infrastructure components, including Microsoft Azure and Microsoft Office 365, with a focus on infrastructure as a service and Microsoft 365 security and compliance.
  • System Maintenance: Perform daily system maintenance activities, including backups, restores, and monitoring of system performance.
  • Documentation: Build and maintain documentation for all technical aspects of our infrastructure, including run books and standard operating procedures.
  • Collaboration: Collaborate with 3rd party vendors to support and deliver infrastructure and technical solutions in hosted and cloud environments.
  • User Support: Provide escalation support to users and executives as needed.
Requirements
  • Education: Bachelor's degree or equivalent industry experience.
  • Experience: 10 years of progressive experience with LAN/WAN technologies, including experience with 3rd party vendor interaction in hosted environments and familiarity with outsourced tier 1 support models.
  • Skills: Excellent technical problem-solving skills, outstanding communication skills, and the ability to operate in a high-energy, high-intensity environment.
  • Knowledge: Expert knowledge of virtualization technologies, including VMware, and working knowledge of Enterprise Class Storage systems, HPE Nimble/Alletra, and infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security.
About Us

Highgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in the US, Europe, Latin America, and the Caribbean. We are a trusted partner for top ownership groups and major hotel brands, and we maintain corporate offices in London, New York, Dallas, and Seattle.


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