Cloud-based System Administrator

3 weeks ago


Wilmington, Delaware, United States YMCA of Delaware Full time
Role Summary

The SalesForce Administrator will play a critical role in ensuring the success of our SalesForce implementation. The ideal candidate will have a strong understanding of SalesForce platform functionality and features, as well as experience with configuration, customization, and automation. The SalesForce Administrator will work closely with other departments to ensure that our SalesForce system is aligned with our business goals and provides excellent customer service to our users.

Responsibilities

Key responsibilities include:
* Configuring and customizing SalesForce to meet our business requirements
* Managing user access and security settings
* Creating and optimizing reports and dashboards to help us make data-driven decisions
* Collaborating with other departments to ensure that our SalesForce system is aligned with our business goals

Requirements

To be successful in this role, you will need to have:
* A strong understanding of SalesForce platform functionality and features
* Experience with SalesForce configuration, including custom fields, page layouts, and validation rules
* Knowledge of industry-specific SalesForce features and best practices
* Ability to design and implement automation solutions using workflows, process builder, and flows
* Excellent communication and interpersonal skills to work with stakeholders and end-users

Working Conditions

This is a full-time position, and the ideal candidate will be able to work independently and as part of a team. The SalesForce Administrator will be required to travel occasionally to attend training sessions or meetings.

About Us

The YMCA of Delaware is a leading non-profit organization dedicated to improving the lives of individuals and families in our community. Our mission is to ensure that every youth and teen we serve is on a pathway to success, and that every individual and family we serve has access to the resources and support they need to thrive. We offer a comprehensive benefits package, including dental, vision, and health insurance, as well as generous paid time off, 12 paid holidays, and sick leave.

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