Patient Service Representative
3 weeks ago
The Patient Care Coordinator at Waterford Dental plays a vital role in ensuring a seamless patient experience. You will be responsible for scheduling appointments, managing patient flow, and maintaining accurate records. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively.
About the Team
We are a dynamic and supportive team of professionals dedicated to delivering exceptional patient care. Our culture is built around taking care of patients in a kind and respectful manner within a fun and team-oriented work environment. We believe in fostering growth, innovation, and a supportive environment that allows our staff to thrive.
Responsibilities
- Schedule appointments efficiently to ensure maximum patient satisfaction and provider availability
- Manage patient flow by keeping providers informed of any schedule delays
- Maintain accurate and up-to-date patient records
- Provide exceptional customer service, addressing patient inquiries and concerns
Requirements
- High school diploma or equivalent required
- Prior experience in an administrative or customer service role preferred
- Excellent communication skills, both verbal and written
- Ability to multitask effectively and prioritize tasks
Benefits
- Competitive salary range: $45,000 - $55,000 per year
- Health Reimbursement Account (HRA)
- Employee Discount
- Paid Time Off (PTO)
- 401K with employer match
- Paid Holidays
- Bonus eligible
Career Growth Opportunities
We offer opportunities for career growth and development, with a clearly defined long-term career path. If you're looking for a challenging and rewarding role where your contributions are valued, we encourage you to apply.
Work-Life Balance
We understand the importance of work-life balance and offer flexible scheduling options to ensure our staff can maintain a healthy balance between work and personal life.
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