Sales and Customer Experience Specialist

5 days ago


Lafayette, Louisiana, United States EssilorLuxottica Full time
Salary Estimate: $45,000 - $65,000 per year

About the Role:

As a Sales Associate at LensCrafters, you will be responsible for delivering exceptional customer service and driving sales growth in our stores. You will work closely with customers to understand their needs and provide personalized recommendations on eyewear and eye care solutions.

Responsibilities:
  • Consistently meet or exceed monthly sales targets through effective customer engagement and upselling/cross-selling opportunities.
  • Develop strong relationships with customers to understand their preferences and provide tailored solutions.
  • Work collaboratively with the store team to achieve sales goals and maintain a positive store environment.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.

Requirements:
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred.
  • 1+ years of retail or sales experience, preferably in the optical industry.
  • Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Familiarity with point-of-sale systems and basic math skills.

Benefits:
LensCrafters offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Additionally, employees receive discounts on Luxottica products and services.

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