Key Holder

1 week ago


Medford, Oregon, United States Cycle Gear Full time
Job Overview

Cycle Gear is seeking a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.

Key Responsibilities
  • Provide every customer with a great experience, ensuring a positive and personalized retail experience.
  • Maintain a strong sense of product knowledge, staying up-to-date with brand and product information.
  • Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
What We Offer
  • A competitive hourly base rate, plus the opportunity to earn commission on a tiered system, based on meeting your sales goal.
  • Additional incentives, such as SPIFFS, and generous employee discounts on all products.
  • A comprehensive training and development program, with opportunities for career growth and advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Requirements
  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
  • 2 years + of sales or customer service experience.
  • A self-starter mentality, with a strong ability to deliver an outstanding, personalized retail experience.
  • An open mind, and a willingness to learn and be a part of the riding community.
  • Experience with computers and POS systems, particularly RetailPro.
Why Join Cycle Gear?
  • Work in an industry that you are passionate about, with opportunities to represent Cycle Gear at special events.
  • Be part of a growing company, with a focus on promoting from within and career advancement.
  • Enjoy a comprehensive benefits package, including Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching.
  • Take advantage of our DailyPay program, allowing for secure, instant transfers of earned pay before payday.

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