Customer Service Representative

2 days ago


Portland, Oregon, United States Alside Full time
Job Title:

Customer Service Representative

About the Company:

Alside, a leading distributor of exterior building products, is seeking a highly skilled Customer Service Representative to join our team. Established in 1947, Alside distributes a variety of windows, siding, metals, and other building products throughout its more than 100 company-operated supply centers across the United States.

Estimated Salary Range:

$45,000 - $65,000 per year, depending on experience.

Job Description:

We are looking for a motivated and detail-oriented individual to provide exceptional customer service and support to our customers. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing quotes and processing customer orders.

  • Deliver customer service by responding to customer needs thoroughly in a timely manner with accuracy and detail.
  • Develop and maintain a high level of product knowledge.
  • Field and resolve customer issues and questions.
Requirements:
  • Able to multi-task and make business decisions in a constantly changing, fast-paced environment.
  • Composed under pressure.
  • Results-driven.
Benefits:
  • Competitive salary range.
  • Benefits package including medical, dental, vision, life, and disability insurance.
  • 401(k) plan with matching contributions.


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