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Satellite Communications Engineer

2 months ago

Frederick, Maryland, United States RSC2 Full time
Job Description

RSC2, Inc. is a leading provider of professional services and technologies to the US Army. We are seeking a highly skilled Satellite Communications Engineer to join our team in Fort Detrick, MD.

The successful candidate will have the ability to work independently and follow through with requirements needing minimal guidance or supervision. He or she must be able to adjust to emergency situations and changing priorities while remaining composed and effective under pressure.

The Satellite Communications Engineer will be responsible for the configuration, administration, management, and cyber security posture of the PM Tactical Network iDirect Hubs located at the five geographically dispersed Regional Hub Nodes via the iDirect Global Network Management System (NMS).

The candidate will provide support to existing terrestrial and satellite-based global network(s) and must possess a strong knowledge of iDirect network architecture. The successful candidate will be available to travel to work locations within the Continental United States (CONUS) and Outside Continental United States (OCONUS) on occasion.

Responsibilities:
  • Establish Teleport and RHN SATCOM services IAW ASAs, GAAs, SAAs, Network Diagrams, and any other documentation from the GAIT NOC Mission Coordinator.
  • Respond to and assist the Government in interpreting Army Service Authorizations (ASAs), Satellite Access Authorizations (SAAs), Commercial Satellite Service Request (CSSRs), and other documents authorizing use of GAIT iDirect satellite services.
  • Experience to provide troubleshooting assistance in concert with remote terminal operators and to accomplish Tier II support requirements of all Teleport and RHN systems and equipment.
  • Use Strong analytical skills with the ability to examine system configurations for proper or improper configuration.
  • Configure GAIT iDirect satellite Hub systems equipment to specifications by referring to mission configuration parameters;
  • Configure, prepare, activate and test GAIT iDirect satellite systems per service requests prior to start of any mission.
  • May be required to evaluate system performance issues including availability, utilization, throughput, and latency via the use of iBuilder, iMonitor, iSite and other network management software.
  • Correct deterioration or failure of any iDirect satellite network links that are causing degradation or loss of telecommunications service to the users.
  • Comply with defined security policies and procedures.
  • Monitor systems performance by observing monitoring and analysis tools, and perform troubleshooting of satellite remote terminal equipment problems;
  • Inputting data into GAIT NSC tracking systems during dynamic mission loads.
  • Support end users providing troubleshooting and issue resolution assistance in a helpful responsive manner.
  • Ensure customer satisfaction through the resolution of all issues and problems reported.
Requirements:
  • Secret clearance
  • 4 yr degree in networking/telecommunications or applicable work experience can be used as a substitute
  • 4 years of relevant professional experience
  • SATCOM knowledge

Work Location: Frederick, MD

Employment Type: Full-time, Salary-Exempt

Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.