Retail Team Lead
5 days ago
Founded in 1972, Flynn O'Hara Uniforms is a family-owned business that has been serving the Philadelphia area for over 45 years. We pride ourselves on providing high-quality school uniforms, gym wear, and medical attire, while offering our team members a supportive and inclusive work environment.
Key Holder Job SummaryThe Key Holder is responsible for managing sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. This role requires a motivated and detail-oriented individual who can lead our retail team in Broomall, PA.
Responsibilities- Assume responsibility for store operations in the absence of the Store Manager and Assistant Manager.
- Direct and supervise associates engaged in sales, inventory-taking, and reconciling cash receipts or performing guest services.
- Promote exceptional customer service by ensuring associates are greeting and assisting customers, responding to customer inquiries and concerns in a timely manner.
- Monitor inventory levels and sales to make timely requests to maximize store fulfillment.
- Promote product knowledge as a tool to enhance employee productivity, sales, and service levels.
- Maintain a visually appealing store with proper housekeeping, visual merchandising, and organization.
- Train associates on visual merchandising to ensure store appearance.
- Prepare and oversee physical inventory, receiving of merchandise, and reporting discrepancies.
- Perform opening and closing duties, including sorting and placing materials on racks, shelves, or in bins.
- Ensure consistent execution of company policies and procedures.
- High school diploma or equivalent required; retail experience preferred.
- Strong leadership and communication skills, with ability to motivate and inspire teams.
- Excellent problem-solving and analytical skills, with ability to make sound decisions.
- Able to work effectively in a fast-paced environment, meeting deadlines and achieving goals.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Physical demands include standing for long periods, bending, kneeling, lifting up to 30 lbs., and moving throughout the store.
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