Retail Store Associate

2 days ago


Oregon City, Oregon, United States BENCHMADE Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Benchmade Knife Company. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a well-stocked and organized store environment, and contributing to the overall success of our retail operations.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, including features and benefits of our products
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Assist with visual merchandising, including stocking, replenishing merchandise, and maintaining store displays
  • Participate in physical inventory counts and other tasks as assigned by management
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store environment
Requirements
  • High school diploma or equivalent required; 1-2 years of customer service experience preferred
  • Positive attitude, excellent communication skills, and a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment, multitask, and prioritize projects
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Ability to learn new technologies and systems as needed
What We Offer
  • Competitive pay and benefits package
  • Cash profit sharing and performance incentives
  • Employee assistance program and targeted development planning
  • Outstanding employee discounts on Benchmade products and other partner companies
  • A fun, family-oriented, and entrepreneurial work environment


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