Front Desk Ambassador
1 month ago
Lynnfield, Massachusetts, United States
Miniluxe Inc
Full time
About MiniLuxeWe're a leading clean beauty brand that's revolutionizing the nail care industry. Our mission is to provide a luxurious and safe experience for our clients, while promoting a culture of diversity and inclusion.
Job OverviewWe're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Host. As a key member of our studio team, you'll be responsible for delivering exceptional client service, supporting studio operations, and driving revenue growth.
Key Responsibilities- Provide exceptional client service and build lasting relationships with new and loyal clientele.
- Support the client experience and studio operations during each shift, ensuring a seamless and efficient experience for our clients.
- Quickly and efficiently resolve client issues in the moment or with timely follow-up.
- Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs.
- 1+ years of experience in retail, spa/salon, or hospitality.
- Excellent communication, verbal, and written skills.
- Reliable and punctual with a strong attention to detail.
- Ability to multitask and prioritize to support the flow of clients and team.
- Competitive compensation package.
- Retail commission.
- Comprehensive health care plan.
- Paid Time Off.
- Retirement savings account.
- Free Services & Retail Discounts.
- Flexible Schedules.
- Continued growth, development, and learning opportunities.