Sales Representative Job Opening
1 day ago
As a Retail Sales Associate at Express, you will be responsible for providing an exceptional shopping experience for our customers. You will work closely with your colleagues to maintain a clean and organized sales floor, assist with product launch changes, and drive credit and loyalty member programs.
Our Culture
At Express, we value our employees and strive to create a positive work environment. We offer competitive salaries, benefits, and opportunities for growth and development.
Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience.
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Estimated Salary: $25,000 - $35,000 per year, depending on location and experience
Benefits: Medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, Merchandise discount, Paid Time Off, Parental leave for new moms and dads
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