Premier Communities Account Manager
3 weeks ago
Mediacom Communications Corporation is seeking a highly skilled Premier Communities Account Manager to join our team. As a key member of our sales team, you will be responsible for growing Residential Bulk Revenue and Account Margins in assigned areas through new sales, retention, renewals, and upgrades.
Key Responsibilities:- Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals.
- Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services.
- Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software.
- Prepare and initiate proposals to Residential Bulk prospects.
- Ensure that accounts acquired receive the best possible customer service after the sale is made.
- Resolve any customer concerns that occur during the term of the service agreement.
- Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates.
- Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment.
- Maintain ongoing relationship with Residential Bulk customers.
- Requires regular attendance to report to work per assigned work schedule.
- High School Diploma or GED required.
- Good written and oral communications skills.
- Two years outside sales experience preferably business to business.
- Must be proficient in Microsoft Office Suites.
- Ability to work in a fast-paced environment.
- Valid driver's license and satisfactory driving record required.
Mediacom Communications Corporation is a leading provider of cable television, high-speed internet, and phone services. We are committed to delivering exceptional customer service and innovative solutions to our customers. Our team is dedicated to helping our customers succeed and grow in their careers.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.
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