Bakery Team Member

7 hours ago


Albuquerque, New Mexico, United States Kroger Full time
Job Summary

We are seeking a highly skilled and motivated Bakery Team Member to join our team at Smith's Food and Drug, a part of The Kroger Company. As a Bakery Team Member, you will be responsible for creating an exceptional customer experience through exceptional service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Key Responsibilities
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
  • Recommend bakery items to customers to ensure they get the products they want and need.
  • Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
  • Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
  • Label, stock, sign, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal, and special ads.
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
  • Adhere to all local, state, and federal health and civil code regulations.
  • Ensure that all current merchandising, customer service, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud; notify management of customer or employee accidents.
Requirements
  • Any retail experience.
  • Any bakery/cake decorating experience.
  • Ability to handle stressful situations.
  • Knowledge of basic math.
  • Effective communication skills.
About Us

Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

We help feed your future by providing the ingredients you need to create your own recipe for success at work and in life.


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