Customer Service Advocate

2 days ago


Magnolia, Texas, United States State Farm Insurance Full time
About the Role
As a Customer Service Advocate, you will be the primary point of contact for our policyholders, providing them with expert guidance and support throughout their insurance experience. Your duties will include responding to customer inquiries, resolving issues in a timely and professional manner, and working closely with colleagues to ensure seamless customer service.

To succeed in this role, you will need excellent communication skills, a strong understanding of insurance products and services, and the ability to work under pressure in a fast-paced environment. You will also be expected to maintain accurate customer records and update information as needed.

The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards and location.

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