Aviation Hospitality Ambassador

5 days ago

Roanoke, Virginia, United States Signature Aviation Full time
About the Role

We are seeking an exceptional Aviation Hospitality Ambassador to join our team at Signature Aviation. This role is perfect for individuals who are passionate about delivering outstanding customer experiences in a fast-paced aviation environment.

Key Responsibilities
  • Greet and escort guests to the front entrance, aircraft, or vehicles while providing a warm and friendly welcome.
  • Effectively collaborate with all team members, guests, and visitors to ensure services are promptly and correctly handled in a professional and courteous manner.
  • Accurately receive, dispatch, and process guest purchases and fuel transactions in accordance with Company procedures.
  • Provide visitors with a wide array of concierge services including arranging reservations, ground transportation, catering, and customs appointments as requested.
Requirements
  • High School Diploma or General Education Degree (GED).
  • At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.
  • Must possess a valid state driver's license.
  • Ability to pass company background checks, drug tests, meet airport background check requirements, and be insurable by the Company's applicable insurance policies.
Benefits
  • $55,000 - $65,000 per annum, depending on location and experience.
  • 401(k) retirement plan.
  • Critical Illness, Hospital Indemnity and Accident Insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP) & Perks.

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