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HVAC Service Technician

2 months ago


Wilmington, North Carolina, United States Salt Air Heating & Cooling Full time
Job Description

Salt Air Heating & Cooling is a leading provider of comprehensive heating, ventilation, and air conditioning (HVAC) services in New Hanover, Brunswick, and Pender counties. We are seeking a highly skilled and experienced HVAC Service Technician to join our team.

Our Company Culture

We value a collaborative and supportive work environment where every team member's dedication and expertise are recognized and valued. Our company culture is built on a strong foundation of integrity, innovation, and a passion for providing exceptional customer service.

Our Values
  • Safety First: We prioritize the safety of our team members and customers above all else, ensuring a secure and healthy work environment.
  • Integrity Always: We conduct ourselves with unwavering honesty and ethical standards in all our actions, building trust with our clients and colleagues.
  • Exceptional Service: We are dedicated to delivering outstanding service, going the extra mile to exceed customer expectations and create lasting positive experiences.
  • Accountability: We take ownership of our responsibilities and actions, delivering on our commitments and driving success through personal accountability.
  • Respectful Communication: We foster a culture of respect and professionalism, refraining from gossip and negative talk, and instead focusing on constructive communication.
  • Commitment to Excellence: We believe in giving our best until the very end, demonstrating resilience and determination to achieve outstanding results in every endeavor.
Responsibilities
  • Arrive at the site at the scheduled time and location as dispatched.
  • Relocate from one job site to another as dispatched during the workday.
  • Report to the dispatcher when arriving and leaving the site.
  • Operate company vehicle as needed.
  • Follow instructions from the supervisor and carry out in a timely manner.
  • Report problems with company tools or vehicles promptly.
  • Report problems with equipment to the dispatcher to expedite parts delivery.
  • Purchase required tools as listed.
  • On-call status for emergency service as required.
  • Ability to work a staggered schedule if required.
  • Maintain a professional appearance and attitude at all times.
  • Complete all service-related forms properly.
  • Perform filter changes and do filter checklist paperwork unassisted.
  • Perform planned maintenance with the assistance of a Service Technician 3 or 4.
  • Follow directions as given.
  • Operate power and hand tools safely.
  • Perform other duties as assigned.
Requirements
  • Demonstrate mechanical aptitude.
  • 3-5 years of relevant professional experience.
  • Valid driver's license.
  • Willingness to invest in tools used in the service of HVAC equipment.
  • Willingness to invest time in training seminars and classes.
  • Basic knowledge of electrical and refrigeration principles.
  • Basic knowledge of service tools and testing devices.
  • Comfortable with working from 28 extension ladder and 12 step ladder.
  • Commit to developing customer service skills.
Benefits
  • Competitive hourly rate: $24.00-$40.00/hour.
  • Available performance-based pay or bonus.
  • Medical, dental, and vision benefits.
  • 401(k) with matching.
  • Company vehicle.
  • Continued education opportunities.
  • Employee discount.
  • Job training.
  • Open door policy.
  • Paid holidays.
  • Promote within.
  • PTO.
  • Referral program.
  • Standard tools provided.
  • Uniforms.
  • Volunteer programs.