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HVAC Service Technician
2 months ago
Salt Air Heating & Cooling is a leading provider of comprehensive heating, ventilation, and air conditioning (HVAC) services in New Hanover, Brunswick, and Pender counties. We are seeking a highly skilled and experienced HVAC Service Technician to join our team.
Our Company CultureWe value a collaborative and supportive work environment where every team member's dedication and expertise are recognized and valued. Our company culture is built on a strong foundation of integrity, innovation, and a passion for providing exceptional customer service.
Our Values- Safety First: We prioritize the safety of our team members and customers above all else, ensuring a secure and healthy work environment.
- Integrity Always: We conduct ourselves with unwavering honesty and ethical standards in all our actions, building trust with our clients and colleagues.
- Exceptional Service: We are dedicated to delivering outstanding service, going the extra mile to exceed customer expectations and create lasting positive experiences.
- Accountability: We take ownership of our responsibilities and actions, delivering on our commitments and driving success through personal accountability.
- Respectful Communication: We foster a culture of respect and professionalism, refraining from gossip and negative talk, and instead focusing on constructive communication.
- Commitment to Excellence: We believe in giving our best until the very end, demonstrating resilience and determination to achieve outstanding results in every endeavor.
- Arrive at the site at the scheduled time and location as dispatched.
- Relocate from one job site to another as dispatched during the workday.
- Report to the dispatcher when arriving and leaving the site.
- Operate company vehicle as needed.
- Follow instructions from the supervisor and carry out in a timely manner.
- Report problems with company tools or vehicles promptly.
- Report problems with equipment to the dispatcher to expedite parts delivery.
- Purchase required tools as listed.
- On-call status for emergency service as required.
- Ability to work a staggered schedule if required.
- Maintain a professional appearance and attitude at all times.
- Complete all service-related forms properly.
- Perform filter changes and do filter checklist paperwork unassisted.
- Perform planned maintenance with the assistance of a Service Technician 3 or 4.
- Follow directions as given.
- Operate power and hand tools safely.
- Perform other duties as assigned.
- Demonstrate mechanical aptitude.
- 3-5 years of relevant professional experience.
- Valid driver's license.
- Willingness to invest in tools used in the service of HVAC equipment.
- Willingness to invest time in training seminars and classes.
- Basic knowledge of electrical and refrigeration principles.
- Basic knowledge of service tools and testing devices.
- Comfortable with working from 28 extension ladder and 12 step ladder.
- Commit to developing customer service skills.
- Competitive hourly rate: $24.00-$40.00/hour.
- Available performance-based pay or bonus.
- Medical, dental, and vision benefits.
- 401(k) with matching.
- Company vehicle.
- Continued education opportunities.
- Employee discount.
- Job training.
- Open door policy.
- Paid holidays.
- Promote within.
- PTO.
- Referral program.
- Standard tools provided.
- Uniforms.
- Volunteer programs.