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Lead Manager for Pediatric Family Services
2 months ago
Position Overview:
This role is pivotal in steering, strategizing, and overseeing all operations related to Pediatric Family Services at Fairview Health Services, aligned with the organization's mission and values.
This position comes with a comprehensive benefits package.
Benefits Overview:
This role is eligible for a variety of benefits including medical, dental, vision, paid time off, tuition assistance, retirement plans, and more. For further details, please refer to the Benefits Information link.
Key Responsibilities:
Operational Management:
Oversees the Pediatric Family Services operations.
Responsible for all service programs including child life, music therapy, art therapy, nature-based therapy, and therapeutic gaming & technology across Fairview Health Services.
Engages in strategic planning and development to enhance support for patients and families throughout the healthcare system, focusing on pediatrics, maternal health, and adult patients with children.
Ensures that staff across the system deliver consistent and equitable care to all patients and families.Collaborates with leaders from various disciplines to promote family-centered care and facilitate pediatric-focused educational opportunities.
Provides direct support and mentorship to managers and supervisors within Pediatric Family Services.Identifies and addresses areas for improvement, utilizing quality improvement methodologies to enhance service delivery.
Works closely with organizational management to assess and elevate the quality of services offered to pediatric patients and their families.
Utilizes best practices to establish ambitious goals.Prioritizes effectively amidst competing demands.
Innovatively manages resources and staffing challenges.
Ensures compliance with all regulatory and accreditation standards, maintaining readiness for inspections.
Employs available technology to streamline daily operations.
Evaluates departmental needs and contributions to the organization.
Develops and updates policies and procedures for Pediatric Family Services.
Advocates for departmental and organizational needs.
Involvement in supporting the organization's educational programs, therapeutic initiatives, and volunteer services.
Supervises all levels of student programs within child life.Acts as a leader and role model in the field of child life and management.
Ensures active participation in family-centered care committees.
Oversees the facility dog program.
Maintains up-to-date knowledge in the field to provide quality services to children and families.
Applies expertise in healthcare settings to foster a supportive environment for patient needs.
Develops therapeutic intervention methodologies grounded in theoretical frameworks.
Team Leadership:
Provides consistent and supportive leadership to managers and team members.
Values diversity and respects individual differences.
Actively recruits to build a diverse and complementary team.
Models appreciation for diversity and fosters an inclusive environment.
Establishes effective communication systems to ensure timely and relevant information dissemination.
Sets clear expectations that motivate and hold team members accountable.
Encourages leadership development within the department, promoting professional growth.
Offers ongoing feedback and coaching.
Conducts fair and timely performance evaluations.
Identifies and nurtures the aspirations and talents of team members.
Continuously seeks to enhance employee satisfaction.
Facilitates regular staff meetings to promote effective communication.
Assesses competencies and professional development needs of staff.
Develops training programs to address identified needs.
Provides strategic guidance for departmental growth.
Financial Management:
Participates in the annual budgeting process in collaboration with the Director of Patient Family Support Services.
Ensures adherence to the approved budget.
Demonstrates effective stewardship of resources.
Maintains fiscal accountability within the department.
Leads fundraising and donation initiatives for Pediatric Family Services:
Encourages and authorizes fundraising events and initiatives.
Develops programming and donation requests for foundation support.
Collaborates with foundations to identify potential donors for specific needs.
Engages in grant writing activities.
Directs fund allocation and forecasts philanthropic expenditures.
Collaborates with other departments on fundraising efforts.
Organizational Expectations:
Meets all organizational requirements.
Completes all necessary training relevant to the role.
Maintains knowledge of all applicable laws, regulations, policies, and standards.
Promotes a culture of continuous improvement and innovation.
Performs additional duties as assigned.
Qualifications:
Minimum Requirements:
Education:
Bachelor's degree in child life, child development, psychology, music therapy, art therapy, nursing, or a related field.
Experience:
Several years of experience in a pediatric healthcare setting or relevant field.
Preferred Qualifications:
Education:
Master's degree in child development, child life, psychology, music therapy, art therapy, leadership, or a related field.
Experience:
Over ten years of experience in a pediatric healthcare setting or relevant field.
Certification:
Certified Child Life Specialist.
EEO Statement:
EEO/AA Employer/Vet/Disabled:
All qualified applicants will receive consideration without regard to any lawfully protected status.
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