Healthcare Support Representative

4 days ago


Harrisburg, Pennsylvania, United States nTech Workforce Full time

About nTech Workforce

">

nTech Workforce is a dynamic and growing organization dedicated to delivering exceptional workforce solutions. As a Medicare Appeal Specialist, you will play a critical role in supporting the Medicare Appeal process by delivering exceptional customer service and resolving complex issues.

">

Job Summary

">

We are seeking a highly skilled and experienced Medicare Appeal Specialist to join our team. As a key member of our support team, you will be responsible for answering incoming telephone calls, resolving customer questions, complaints, and requests while adhering to internal policies and procedures.

">

Key Responsibilities

">
  • ">
  • Develop and maintain a working knowledge of internal policies, procedures, and services (both departmental and operational).">
  • Utilize automated systems to log and retrieve information, performing accurate and timely data entry of electronic faxes.">
  • Receive inquiries from customers or providers by telephone, email, fax, or mail and communicate responses within required turnaround times.">
  • Respond to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures.">
  • Interact with hospitals, physicians, beneficiaries, or other program recipients, investigating and resolving or reporting customer problems, identifying and escalating difficult situations to the appropriate party.">
  • Meet or exceed standards for call volume and service level per department guidelines.">
  • Initiate files by collecting and entering demographic, provider, and procedure information into the system.">
  • Serve as liaison between the Review Supervisors and external providers.">
  • Maintain logs and documents disposition of incoming and outgoing calls.">
    • ">

Requirements

">

To be successful in this role, you will need:

">
  • ">
  • A High School diploma or equivalent.">
  • 2+ year's customer service/telephone experience in a similar call center environment and/or industry.">
  • The ability to effectively communicate with team members and external customers.">
  • The ability to research and resolve issues related to Medicaid program and service eligibility.">
    • ">

Compensation and Benefits

">

You will be offered a competitive salary of $17/hour on W2 - all-inclusive, providing you with a stable financial foundation to excel in your role. In addition, you will enjoy a range of benefits, including access to ongoing training and development opportunities, a comprehensive compensation package, and the chance to work with a talented and dedicated team.



  • Harrisburg, Pennsylvania, United States MCKESSON Full time

    At MCKESSON, we are committed to delivering insights, products, and services that make quality care more accessible and affordable. As a Healthcare Sales Representative, you will play a critical role in shaping the future of health for patients, our communities, and our people.We are currently seeking an experienced sales professional to join our team as an...


  • Harrisburg, Pennsylvania, United States UPMC Full time

    About UPMCUPMC is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service.Job SummaryWe are seeking a motivated and compassionate Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide direct patient care and support services to ensure a positive...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    We are seeking a skilled and dedicated Dialysis Nurse to join our team as a local contract nurse in Harrisburg, Pennsylvania. This 13-week assignment will require you to work 36 hours per week with a 12-hour shift.About the RoleThe successful candidate will be responsible for providing high-quality patient care in a dialysis setting. As a RN, you will have...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    At Healthcare Support, we are committed to providing exceptional healthcare professionals with top-notch opportunities.We are seeking a skilled Dialysis Nurse Specialist for a local contract opportunity in Harrisburg, Pennsylvania. This 13-week assignment offers a unique chance to work with a reputable healthcare organization and make a meaningful impact on...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job SummaryWe are seeking a highly skilled Critical Care Registered Nurse to join our team for a 13-week contract position in Harrisburg, Pennsylvania. As a critical care nurse, you will have the opportunity to work in a dynamic and challenging environment providing high-quality patient care.About the JobThis is a local contract nursing job with Healthcare...

  • Registered Nurse

    4 days ago


    Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Title:Registered Nurse - Dialysis Contract Position in Harrisburg, PAAbout the Role:We are seeking a skilled Registered Nurse to join our team as a contract Dialysis nurse in Harrisburg, Pennsylvania. This 13-week assignment offers 36 hours of work per week with a 12-hour shift schedule.Key Responsibilities:Deliver high-quality patient care as a Dialysis...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Title: Dialysis Contract Nurse Position in Harrisburg, PAWe are seeking a qualified contract nurse RN to join our team in Harrisburg, Pennsylvania.About the Job:This 13-week contract position offers 36 hours per week with a 12-hour shift schedule.The successful candidate will be working in the dialysis department of a local hospital or healthcare...


  • Harrisburg, Pennsylvania, United States Aveanna Healthcare Full time

    About the RoleThis is a dynamic and multifaceted position that requires a versatile professional with expertise in customer service, personnel support, and operations management.


  • Harrisburg, Pennsylvania, United States Host Healthcare Full time

    Join Host Healthcare, a leading travel healthcare company, and embark on an exciting opportunity as a Travel Physical Therapist in Harrisburg, Illinois.About the JobJob Title: Physical TherapistLocation: Harrisburg, ILDuration: 13 weeksHours: 36 hours per weekWe are seeking a skilled Physical Therapist to provide exceptional care to our patients. As a member...


  • Harrisburg, Pennsylvania, United States Host Healthcare Full time

    Explore a rewarding career as a travel healthcare professional with Host Healthcare, the #1 ranked Travel Healthcare company in the U.S. We offer a comprehensive compensation package that includes competitive pay rates for our nurses, ranging from $**80,000 to $110,000 per year**, depending on experience and location.As a CVOR travel nurse with Host...


  • Harrisburg, Pennsylvania, United States Aveanna Healthcare Full time

    Role OverviewAveanna Healthcare's Pediatric Day Healthcare Center in Harrisburg, PA is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality nursing care to medically fragile children.About the PositionThis is an excellent opportunity for recent graduates or experienced LPNs to expand their nursing skills in a supportive, child-focused...


  • Harrisburg, Pennsylvania, United States Genie Healthcare Full time

    About the JobWe are seeking a skilled travel nurse for a rehabilitation assignment in Harrisburg, Pennsylvania.Job DescriptionThis is a 13-week contract with a 36 hour work week. The shift will be 12 hours, nights, from 7pm to 7am.ResponsibilitiesProvide high-quality patient care as a registered nurse in a rehabilitation setting.Work collaboratively with the...


  • Harrisburg, Pennsylvania, United States GHR Healthcare Full time

    GHR Healthcare is a leading provider of travel nurse staffing solutions, connecting healthcare professionals with facilities nationwide.We are currently seeking a skilled Rehabilitation Nurse to join our team at a top-rated hospital in Harrisburg, Pennsylvania.This 13-week contract offers a competitive estimated salary of $120,000 - $150,000, depending on...


  • Harrisburg, Pennsylvania, United States LRS Healthcare - Imaging Full time

    LRS Healthcare - Imaging is seeking a travel radiologic technologist to work in Pennsylvania. This is a 13-week contract with flexible hours, and the pay package is based on an 8-hour shift schedule.About LRS Healthcare - ImagingAs a healthcare staffing agency, we connect medical professionals like you with job opportunities at top facilities across the...


  • Harrisburg, Pennsylvania, United States Aveanna Healthcare Full time

    About the Role:We are seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our team at Aveanna Healthcare's Pediatric Day Healthcare Center in Harrisburg, PA.Overview:This is an exciting opportunity for experienced or new-grad LPNs to provide high-quality care to medically fragile children in a supportive environment. Our center offers...


  • Harrisburg, Pennsylvania, United States Aveanna Healthcare Full time

    Aveanna Healthcare is a leading provider of homecare services, seeking a skilled and compassionate Registered Nurse (RN) to join our team.We offer a competitive salary of $32/hour, with opportunities for overtime and flexible scheduling.Job Description:The ideal candidate will have good standing licensure (RN) in the state in which they will practice, as...


  • Harrisburg, Pennsylvania, United States Maxim Healthcare Services Full time

    Company Overview:Maxim Healthcare Services has been a trusted partner in delivering quality care to patients and their families for over three decades. With a strong commitment to customer service and compassionate patient care, we continue to make a difference in the lives of those we serve.Salary:The estimated hourly rate for this position is $31-$33,...


  • Harrisburg, Pennsylvania, United States Capitol Rehabilitation and Healthcare Center Full time

    About Capitol Rehabilitation and Healthcare Center:We are a beautiful and updated nursing facility committed to providing exceptional care to our residents. Our warm and friendly staff creates a welcoming environment that makes our residents feel at home.Salary and Benefits:We offer an estimated salary of $28,000 - $35,000 per year (based on national...


  • Harrisburg, Pennsylvania, United States SkyBridge Healthcare Therapy Full time

    At SkyBridge Healthcare Therapy, we're dedicated to connecting healthcare professionals with top-notch facilities across the nation. As a travel Physical Therapist, you'll have the opportunity to work in Harrisburg, Illinois, and expand your expertise in a dynamic environment.About This RoleWe're seeking an experienced Physical Therapist to join our team for...


  • Harrisburg, Pennsylvania, United States Genie Healthcare Full time

    Job OverviewGenie Healthcare, a leading travel nurse agency in the USA, is seeking an experienced RN - Long Term Acute Care professional for a challenging opportunity in Harrisburg, Pennsylvania.About Genie HealthcareWe are one of the fastest-growing nurse travel agencies, serving hundreds of facilities and maintaining over 4000 active travel RN contracts...