IT Infrastructure Manager
6 days ago
**Job Summary**
The Plug and Play Tech Center is seeking an experienced IT Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless connectivity and data security.
About the Role:
- Design and deploy company LANs, VLANs, WANs, VPNs, and WiFi networks, including servers, routers, switches, and other hardware to fulfill business objectives.
- Maintain Microsoft 365, Active Directory accounts, group policies, security updates, and patching.
- Troubleshoot OS and hardware issues for systems running Windows and MacOS.
- Assist with building, deploying, and administration of Windows, Linux, virtual servers, VMware EXSI, etc.
- Provision and maintain phones and users in VoIP system.
- Respond to all escalated requests (ticketing system, phone calls, emails, Slack, etc.) in a timely manner and follow through with the customer until completion.
- Rack and configure any IT equipment as required.
- Identify and communicate areas of improvement to the IT team for consideration and implementation.
- Monitor network and server performance, logs, and events, server updates, endpoint protection, etc.
- Create and maintain technical documentation, user documentation, operational process documentation, and network diagrams.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Requirements:
- Experience as a senior network admin w/ Cisco CCIE Route/Switch + Collab.
- Certifications including: MCSA, MCSE, CCNA, CCNP, ITIL, etc. is a plus.
- Security (IDS, Audits, Log Analysis, ISE).
- Bachelor's degree in Computer Science, Information Technology, System Administration or a closely related field or equivalent experience required.
- 3+ years of Network Administration experience.
- System administration and IT certifications in Linux, Microsoft, VMware or other network-related fields are a plus.
Estimated Salary Range: $80,000 - $120,000 per year, depending on experience.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development in a dynamic and innovative environment.
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