IT Infrastructure Manager

6 days ago


Sunnyvale, California, United States Plug and Play Tech Center Full time

**Job Summary**

The Plug and Play Tech Center is seeking an experienced IT Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless connectivity and data security.

About the Role:

  • Design and deploy company LANs, VLANs, WANs, VPNs, and WiFi networks, including servers, routers, switches, and other hardware to fulfill business objectives.
  • Maintain Microsoft 365, Active Directory accounts, group policies, security updates, and patching.
  • Troubleshoot OS and hardware issues for systems running Windows and MacOS.
  • Assist with building, deploying, and administration of Windows, Linux, virtual servers, VMware EXSI, etc.
  • Provision and maintain phones and users in VoIP system.
  • Respond to all escalated requests (ticketing system, phone calls, emails, Slack, etc.) in a timely manner and follow through with the customer until completion.
  • Rack and configure any IT equipment as required.
  • Identify and communicate areas of improvement to the IT team for consideration and implementation.
  • Monitor network and server performance, logs, and events, server updates, endpoint protection, etc.
  • Create and maintain technical documentation, user documentation, operational process documentation, and network diagrams.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

Requirements:

  • Experience as a senior network admin w/ Cisco CCIE Route/Switch + Collab.
  • Certifications including: MCSA, MCSE, CCNA, CCNP, ITIL, etc. is a plus.
  • Security (IDS, Audits, Log Analysis, ISE).
  • Bachelor's degree in Computer Science, Information Technology, System Administration or a closely related field or equivalent experience required.
  • 3+ years of Network Administration experience.
  • System administration and IT certifications in Linux, Microsoft, VMware or other network-related fields are a plus.

Estimated Salary Range: $80,000 - $120,000 per year, depending on experience.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development in a dynamic and innovative environment.



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