Customer Service Agent

4 days ago


Mesa, Arizona, United States La Quinta Inn & Suites , Mesa West Full time
Job Description:

La Quinta Inn & Suites, Mesa West seeks a highly motivated Customer Service Agent to join our front desk team. As a key member of our staff, you will play a critical role in delivering exceptional guest experiences, handling inquiries, and resolving any issues that may arise during a guest's stay.

Main Responsibilities:
  • Provide top-notch customer service by being approachable, responsive, and solution-focused.
  • Efficiently process check-ins, check-outs, and room assignments while maintaining accuracy and attention to detail.
  • Work collaboratively with housekeeping and other departments to ensure seamless guest experiences.
Requirements and Qualifications:
  • A high school diploma or equivalent is required; prior experience in hospitality or customer service is an asset.
  • Exceptional communication and interpersonal skills are essential for success in this role.
  • Familiarity with Microsoft Office and reservation management systems is an advantage.
Salary and Benefits:

The estimated annual salary for this position is $30,000 - $32,000, commensurate with experience. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.



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