IT Infrastructure Specialist

3 weeks ago

New York, New York, United States YipitData Full time
About YipitData

YipitData is a leading data and analytics firm that analyzes billions of data points daily to provide accurate insights across various industries. Our team uses proprietary technology to identify, license, clean, and analyze data that many large investment funds and corporations rely on.

We have been recognized as one of Inc's Best Workplaces and have received significant funding from The Carlyle Group and Norwest Venture Partners. Our company is driven by a people-first culture rooted in mastery, ownership, and transparency.

About the Role

We are seeking an IT Technician to join our growing Information Technology Team. The successful candidate will be responsible for building and maintaining the technical infrastructure that enables YipitData to rapidly grow and scale.

The ideal candidate will have a modern IT infrastructure toolset, focusing on SaaS tools and MacOS, IOS, and Android devices. They will provide exceptional support for our rapidly growing team and work remotely on some days when on-site work is not needed.

Key Responsibilities
  • Remotely administer and troubleshoot systems, including Mac OS laptops, MDM, software, Cloud SaaS, networking gear, etc.
  • Support systems, including Kandji, Google Workspace, CrowdStrike, Slack, Zoom, Okta, and more.
  • Research and implement new solutions for technical challenges, such as processes, file storage, device management, access permissions, etc.
  • Manage laptop inventory, ensuring accurate tracking and upkeep of all devices.
  • Work with our Security and Infrastructure teams to implement security policies.
  • Work with IT vendors.
  • Maintain an IT asset list.
  • Proactively create and update documentation and training pertaining to IT-related processes/resolutions, and assist in developing policy documents regarding internal policies and external compliance requirements.
Requirements
  • 2+ years of experience working in a modern IT environment and comfort maintaining and supporting SaaS tools, a remote work environment, and a working knowledge of MacOS.
  • Knowledge of how to automate aspects of our IT environment using code (e.g., Shell scripts, Python).
  • Comfort working in a fast-paced environment with a diversity of users across the spectrum of knowledge levels and experience.
  • Experience working on IT projects that help transform the business.
  • Ability to learn quickly.
  • Enjoy working in a small but tight-knit team.
  • Love of technology and excitement about working with others.
What We Offer

Our compensation package includes comprehensive benefits, perks, and a competitive salary. We care about your personal life and offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more.

Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.

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