Lead Family Services Coordinator

3 weeks ago


Los Angeles, California, United States Crystal Stairs Full time
About the Job

We are seeking a dedicated and results-driven Lead Family Services Specialist to lead our childcare program. The successful candidate will have a proven track record of managing complex caseloads, providing excellent customer service, and improving processes to increase efficiency.

Responsibilities:
  1. Process family enrollments and determine eligibility for subsidized childcare.
  2. Monitor cases for program compliance and ensure accurate documentation.
  3. Conduct quality assurance reviews of client records and identify areas for improvement.
Qualifications:
  • Bachelor's degree from an accredited university or equivalent work experience in related fields.
  • Supervisory experience preferred.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive salary of $70,000 - $85,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) matching program.


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