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Customer Service Specialist

1 week ago

Garland, Texas, United States Sherwin-Williams Full time
Job Overview

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. As a Customer Service Specialist, you will be responsible for delivering products to customers from Sherwin-Williams stores using Company vans or pick-up trucks.

Responsibilities:
  • Ensure deliveries are prepared to meet customer requirements in the most efficient manner.
  • Load customer orders properly on the truck.
  • Ensure appropriate forms are completed.
  • Load, transport, and deliver items to customers in a safe, timely manner.
  • Maintain the store vehicle and alert the supervisor to repair and servicing needs.
  • Provide excellent customer service, answer questions, and handle complaints from customers.
  • Adhere to assigned routes and follow time schedules.
  • Abide by all transportation laws and maintain a safe driving record.
  • Prepare reports and other documents relating to deliveries.
  • Operate equipment and machines, such as cars, trucks, forklifts, etc.

Requirements:
  • Must be at least 21 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.