Virtual Teller Support Agent

7 days ago


Kalamazoo, Michigan, United States Consumers Credit Union Full time

Job Overview: As a Virtual Teller Support Agent, you will play a crucial role in delivering seamless digital experiences to our members through video sessions. Your key responsibilities include processing transactions, identifying referral opportunities, and staying up-to-date on our Credit Union's products and services.

Your Key Responsibilities:

  • Process transactions of all types, including deposits, withdrawals, loan payments, and more.
  • Identify and pursue opportunities to enhance sales and revenue growth.
  • Offer personalized support to members, responding to their inquiries and resolving issues promptly.
  • Maintain thorough knowledge of our Credit Union's products and services.
  • Develop strong relationships with members, promoting our offerings and services.

About Us: We're dedicated to creating a positive and inclusive work environment, where employees can grow and thrive. Our benefits package includes competitive compensation, comprehensive health insurance, and more. Join our team and become a part of our mission to revolutionize digital banking

Estimated Salary: $50,000 - $70,000 per year, based on qualifications.



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