Mason Street Grill Host

2 weeks ago


Milwaukee, Wisconsin, United States Marcus Hotels Full time
About the Role

Mason Street Grill is seeking a skilled and charismatic Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Manage reservations and special functions, ensuring seamless execution.
  • Meet and greet guests, ensuring a warm and welcoming atmosphere.
  • Communicate effectively with servers, providing timely and accurate information.
  • Escort guests to tables, presenting menus and wine lists with confidence.
  • Assist with to-go orders and provide exceptional customer service.
  • Clean and maintain menus, ensuring a polished and professional appearance.
  • Collaborate with wait staff and bus staff to ensure a smooth and efficient service.
Requirements
  • Prior restaurant experience, with a focus on hospitality.
  • Flexibility with scheduling, with a willingness to adapt to changing circumstances.
  • Excellent communication and interpersonal skills, with the ability to resolve customer complaints in a friendly and professional manner.
  • Ability to read, speak, and write English fluently, with a strong understanding of menu items and guest requests.
  • Attention to detail, with a focus on maintaining a clean and organized environment.
  • Ability to multitask, with a strong sense of prioritization and time management.
What We Offer
  • A free meal every shift, allowing you to experience our culinary offerings firsthand.
  • Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • Discounted parking, making it easier to get to and from work.
  • Two for one movie theater coupons at Marcus Theatres, providing a fun and relaxing activity.
  • Ability to grow your career, with opportunities to transfer to other properties within the company.
  • Paid time off, allowing you to recharge and spend time with loved ones.
  • Medical, dental, and vision insurance, as well as company-paid life insurance and an employee assistance program.
About Us

Marcus Hotels & Resorts is a division of The Marcus Corporation, with a rich 60-year history of operational and service excellence. We pride ourselves on creating extraordinary experiences for our guests and associates, with a focus on expanding our U.S.-based portfolio of 15 hotels and resorts.



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