Medical Liaison

3 days ago


Canoga Park CA USA, United States Regal Medical Group Full time
Job Title: Member Liaison

Regal Medical Group is seeking a highly skilled Member Liaison to join our team. As a key member of our patient experience team, you will play a vital role in ensuring our patients receive exceptional care and support.

Key Responsibilities:
  • Assist patients in navigating our healthcare system, providing education and support to ensure a smooth experience.
  • Act as a liaison between patients, physicians, and staff to resolve any concerns or issues that may arise.
  • Develop and maintain strong relationships with patients, providing personalized support and care.
  • Collaborate with our patient experience team to identify areas for improvement and implement solutions to enhance patient satisfaction.
  • Stay up-to-date on company policies, procedures, and best practices to ensure compliance and quality care.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in healthcare, preferably in a patient-facing role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficient in Microsoft Office products and able to learn new software quickly.
  • Ability to work independently and as part of a team.
  • Bilingual (Spanish) a plus.
What We Offer:
  • A competitive hourly rate between $25.00 and $28.00, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) eligibility, and paid time off.
  • A fast-paced and supportive work environment with opportunities for growth and advancement.
  • A generous sign-on bonus and discretionary awards.

Regal Medical Group is an equal opportunity employer and welcomes applications from qualified candidates. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.


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