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Event Management Specialist

1 week ago


Roswell, Georgia, United States Bravura Technologies Full time

We are seeking an experienced Event Management Specialist to lead the implementation and configuration of Bravura software for our customers' events. The specialist will be responsible for delivering Bravura software to Bravura's customers, translating customer requirements into actionable technical solutions.

The primary location for this role will be in our Roswell office, with travel required for on-site support at conferences and events.

Key Responsibilities:

  • Manage multiple customer accounts and provide exceptional account management
  • Educate customers on the capabilities of Bravura's suite of software options and configure the software to meet their needs
  • Understand customer goals and objectives and map their requirements to Bravura's software capabilities
  • Communicate effectively with customers and prospects through strong written and verbal communication skills
  • Demonstrate creative strategizing and problem-solving skills to overcome complex challenges
  • Work in a fast-paced environment with multiple projects and prioritize tasks efficiently
  • Travel for on-site support and maintain detailed knowledge of Bravura's software, its configuration options, integration points, and best practices
  • Consistently deliver exceptional client experiences and exceed customer expectations
  • Foster strong relationships with colleagues and work collaboratively as part of a high-performing team

Requirements:

  • Self-motivated and driven, with the ability to thrive in a fast-paced environment
  • Exceptional attention to detail and organizational skills, with the ability to work under pressure