EPL Shift Supervisor
3 weeks ago
Job Summary
We are seeking a highly skilled EPL Shift Supervisor to join our team at WKS Restaurant Group. As a Shift Supervisor, you will be responsible for supervising an assigned shift, developing leadership skills, and ensuring excellent customer service.
Key Responsibilities
- Direct and establish priorities for crew members during their shift.
- Coach, counsel, and discipline crew members as needed.
- Maintain positive employee relations and ensure a harassment-free work environment.
- Manage company funds, complete safe audits, and handle cash transactions.
- Complete administrative tasks, prepare product orders, and adjust employee schedules as needed.
- Orient and train new crew members, and cross-train existing staff.
- Ensure proper handling of food products, prevent shortages, waste, and theft.
- Report employee issues to management and ensure compliance with company standards.
- Resolve guest complaints and ensure excellent customer service.
Requirements
- At least 18 years old.
- Ability to speak, read, and write English.
- Basic math skills and ability to complete tasks accurately.
- Valid driver's license and reliable transportation.
- Meet state and local health and food handling regulations.
- Basic computer skills and ability to learn new systems.
- Previous leadership experience and ability to analyze situations and propose solutions.
Physical Requirements
- Extensive standing, reaching, and bending.
- Exposure to heat, steam, smoke, and cold.
- Ability to lift up to 40 pounds.
- High level of mobility and flexibility.
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