EPL Shift Supervisor

3 weeks ago


Tempe, Arizona, United States WKS Restaurant Group Full time

Job Summary

We are seeking a highly skilled EPL Shift Supervisor to join our team at WKS Restaurant Group. As a Shift Supervisor, you will be responsible for supervising an assigned shift, developing leadership skills, and ensuring excellent customer service.

Key Responsibilities

  • Direct and establish priorities for crew members during their shift.
  • Coach, counsel, and discipline crew members as needed.
  • Maintain positive employee relations and ensure a harassment-free work environment.
  • Manage company funds, complete safe audits, and handle cash transactions.
  • Complete administrative tasks, prepare product orders, and adjust employee schedules as needed.
  • Orient and train new crew members, and cross-train existing staff.
  • Ensure proper handling of food products, prevent shortages, waste, and theft.
  • Report employee issues to management and ensure compliance with company standards.
  • Resolve guest complaints and ensure excellent customer service.

Requirements

  • At least 18 years old.
  • Ability to speak, read, and write English.
  • Basic math skills and ability to complete tasks accurately.
  • Valid driver's license and reliable transportation.
  • Meet state and local health and food handling regulations.
  • Basic computer skills and ability to learn new systems.
  • Previous leadership experience and ability to analyze situations and propose solutions.

Physical Requirements

  • Extensive standing, reaching, and bending.
  • Exposure to heat, steam, smoke, and cold.
  • Ability to lift up to 40 pounds.
  • High level of mobility and flexibility.


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