Field Service Technician
7 days ago
About Vivint
Welcome to Vivint, a leading smart home company dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.
Job Summary
We are seeking a motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will provide expert-level installation and services of cutting-edge technology, maximizing your earning potential by leveraging service and installation appointments into leads and additional revenue.
Responsibilities
- Provide exceptional customer service and ensure customer satisfaction
- Install and service smart home technology, including security systems, thermostats, and doorbells
- Maximize earning potential by leveraging service and installation appointments into leads and additional revenue
- Work independently and as part of a team to achieve sales and customer satisfaction goals
- Conduct safety analysis of every home to ensure a safe workplace for the technician and the customer
Requirements
- Exceptional customer service skills
- Sales experience, preferably in a retail or B2C environment
- Field technician experience, preferably in a related field such as cable installation, internet installation, or pest control
- Clean driving record and valid license
- Ability to work in a team environment and independently
Benefits
- Competitive hourly base plus uncapped commission
- Comprehensive paid training and ongoing coaching and support
- Opportunity for overtime to earn time and a half
- 4/10 work schedule with home dispatch
- Company take-home vehicle and gas card
- Cell phone and work tablet
- Full-time employment with full benefit package, including medical, dental, vision, life, and 401(k)
Why Work at Vivint?
Vivint is a fast-paced and innovative company that values its employees and provides opportunities for career development and leadership. We are committed to creating a safe and inclusive work environment and offer a range of benefits and perks to support our employees' well-being and success.
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