Contact Center Specialist

1 week ago


Corpus Christi, Texas, United States Rising Star Recruiting & Staffing Full time
Senior Contact Center Specialist

Rising Star Recruiting & Staffing is seeking an experienced Senior Contact Center Specialist to join our team As a seasoned professional, you will play a critical role in providing exceptional customer service and driving business results.

With a minimum of 5 years of experience in a contact center environment, you will have developed strong leadership skills, analytical thinking, and problem-solving abilities. You will collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.

Responsibilities:
  • Analyze customer feedback and use insights to drive process improvements
  • Develop and implement training programs for new hires


Salary Range: $60,000 - $80,000 per year, based on experience

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