Bus Operator

4 weeks ago

Houston, Texas, United States METRO Full time
Job Summary

The Metropolitan Transit Authority of Harris County, Texas is seeking a highly skilled and safety-conscious Bus Operator to join our team. As a Bus Operator, you will be responsible for transporting passengers safely and efficiently over specified routes to local or distant points according to time schedules, charters, and special services. You will interact with passengers in a professional, courteous, and helpful manner, perform pre-trip inspections of assigned buses, and adhere to all applicable rules and safety procedures.

Key Responsibilities
  • Operate METRO buses to transport passengers safely and courteously over specified routes to local or distant points according to time schedules, and special services in accordance with METRO's policies and procedures.
  • Picks up Bus Operator supplies (i.e., route signs, defect cards, etc.) before starting scheduled and unscheduled work assignments.
  • Inspects METRO bus equipment including wheelchair ramp or lift, bus radio system for defects and makes records of any defects on defect cards. Reports any malfunctions of the bus radio system to Bus Control.
  • Deposits all temporary route signs, passenger count cards, defect cards, communication devices, schedules, public guides, etc. in proper receptacles.
  • Follows parking instructions and procedures upon returning Authority vehicles to garage facility, relief point and other designated locations.
  • Signs on and off the fare box, radio and other equipment as needed.
  • Complies with ADA requirements in delivering services.
  • Regulates heating, lighting and ventilating systems for passenger comfort.
  • Complies with local traffic regulations.
  • Follows procedures for the collection and processing of fares and counting passengers.
  • Reports and properly follows up on all accidents or unusual incidents in, on, or near METRO buses.
  • Adheres to and remains in compliance with METRO's Uniform Policy.
  • Maintains DOT card as required by METRO.
  • Adheres to the Labor Agreement, and the Employee Performance Code and Work Rules.
  • Provides excellent customer service to METRO internal and external customers.
  • Applies Safety Management Systems (SMS) methods and principles in daily job routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
  • Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.
  • Performs other job-related duties as required.
Requirements

A high school diploma or GED is required, and a minimum of three years of general work experience, including driving experience and customer service experience, is preferred. A current CDL is preferred, and applicants must be able to obtain and maintain a valid Texas Driver's License and TX Class B CDL. Bilingual ability is a plus. The Metropolitan Transit Authority of Harris County, Texas has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

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