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Public Safety Officer

2 months ago

Chicago, Illinois, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Public Safety Officer - Armed to join our team at Advocate Health. As a key member of our security team, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Provide security services with professionalism, fairness, and compassion in challenging circumstances, adhering to policies, procedures, and training.
  • Perform routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections, audits, and thorough searches.
  • Respond to service calls, such as combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
  • Investigate incidents that occur on Advocate Health property and complete timely and accurate reports.
  • Liaise with state and local law enforcement and first responder agencies, and coordinate with law enforcement prisoner patient guards to ensure policy compliance.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, and application of clinical restraints.
Requirements
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment.
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice.
  • Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
Preferred Qualifications
  • Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff, and/or property.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry.
Working Conditions
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Must be able to push/pull with 35 lbs. of force.
  • Must possess the hand strength, dexterity, and ability to safely operate a firearm.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
  • Frequent exposure to aggressive behavior and emotionally charged situations.