Medical Assistant
4 weeks ago
The Medical Assistant is a vital member of the healthcare team at United Family Medicine, responsible for delivering high-quality patient care and supporting provider staff with procedures.
Key Responsibilities:
• Facilitate patient care through timely and quality health services
• Assist provider staff with procedures as needed
• Maintain accurate patient files and policies for clinical procedures
Administrative Duties:
• Receive and respond to patient calls and messages for providers
• Coordinate referrals to outside providers and schedule appointments
• Complete pre-visit planning to obtain necessary information and reports for provider review
Customer Service:
• Develop relationships with patients, family, and outside agencies to facilitate coordination of care
• Resolve service problems promptly and professionally with the involvement of appropriate clinic staff
Requirements:
• Ability to use customer service skills to positively impact patient experience
• Ability to work collaboratively on projects and demonstrate initiative
• Ability to prepare and maintain detailed records, files, and reports
• Ability to establish and maintain effective communication
Education/Experience:
• Previous clinical experience is preferred or equivalent to education/skills
• Medical terminology and X-ray Limited Scope certification are preferred
• Registered Medical Assistant or Certified Medical Assistant is preferred
Work Environment:
• Work is performed in a clinic office environment with possible exposure to communicable disease and medical preparations common to clinic environment
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