Insurance Policy Specialist

3 weeks ago


San Marcos, Texas, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

As an Account Associate at State Farm Insurance, you will play a crucial role in providing exceptional customer service and support to our valued customers. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information about their policies.

**Key Responsibilities**

* Assist customers with policy changes and updates in our system
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain accurate and up-to-date customer records
* Provide professional and efficient customer service
* Stay informed about insurance products and industry trends to effectively assist customers
* Adhere to company policies and procedures to ensure compliance with regulations and guidelines

**What We Offer**

* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Competitive compensation and benefits package

**Requirements**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in using computer systems and software
* High school diploma or equivalent required

**About Us**

State Farm Insurance is a leading provider of insurance and financial services. We are committed to helping our customers achieve their goals and protect their assets. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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