Field Service Technician I
4 weeks ago
Job Summary:
We are seeking a highly skilled Field Service Technician I to join our team at Smiths Detection. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers in the field.
Key Responsibilities:
- Troubleshoot and repair electrical and electronic systems and equipment
- Install, maintain, and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment
- Provide customer training and support as required
- Maintain accurate records of service activities and repairs
- Collaborate with senior level FSEs and Product Managers to support customer needs and stay up-to-date on technical trends
Requirements:
- Associate's Degree or related trade certification (electrical, electronic, mechanical) or military training (electrical, mechanical, electronics)
- Minimum 1-3 years experience in troubleshooting and field repair of electrical and electronic systems and equipment
- Excellent organizational, communication, and interpersonal skills
- Ability to work independently and as part of a team
- Willingness to travel and work at customer sites
What We Offer:
Smiths Detection offers a comprehensive benefits package, including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave, and an employee assistance program. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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