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Logistics Coordinator

2 months ago

Long Beach CA, United States WEST COAST TRANS ALLIANCE Full time

West Coast Trans Alliance is seeking a Logistics Coordinator to serve as the key contact for current customers for all of their import and export needs from any port or railyard in the United States. This role will also be leading the team of Logistics Coordinators in this division to achieve their weekly and monthly goals.

Responsibilities:

  1. Communicate effectively with clients and partner carriers on an ongoing basis.
  2. Identify customer needs and select the appropriate service level to satisfy customer requests.
  3. Track and monitor the time life of all intermodal shipments in our TMS/MSS.
  4. Provide customers with status updates, including any delays on their shipment.
  5. Coordinate with the warehouse on an ongoing basis, serving as a liaison between the warehouse, salesperson, and client to deliver maximum service.
  6. Generate quotes for specific shipment requests and provide the best logistic solution on an as-needed basis.
  7. Interact with the Sales team to ensure all specifications and timelines are being met.
  8. Manage relationships with all key stakeholders on an ongoing basis.
  9. Adhere to all needs and/or special requests and/or SOPs specific to each account.
  10. Coordinate with carriers throughout the shipping process to ensure proper delivery and level of service.

Qualifications:

• High School Diploma or Equivalent

• No Logistics experience required.

• Ability to communicate thoroughly and professionally with all internal/external parties.

• Ability to be highly organized and detail-oriented.

• Ability to multitask, problem solve, and function in a fast-paced environment.

• Proficiency in Microsoft Office and TMS system.

West Coast Trans Alliance is an Equal Opportunity Employer.