Residential Property Specialist
3 weeks ago
About Our Team
We are a dynamic and growing company with a passion for delivering exceptional customer service. Our team is comprised of dedicated professionals who are committed to helping our residents feel at home.
Job Description
The successful candidate will be responsible for overseeing the leasing of apartments and assisting with resident relations. This role requires a customer-focused individual with excellent communication skills and the ability to multitask and meet deadlines in a timely and organized manner.
Responsibilities
- Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and ensuring a smooth move-in.
- Greet clients, assess needs, answer questions and provide tours of the apartments and community.
- Process applications, prepare and review lease agreements and renewals.
- Respond to in-person, phone and email inquiries, providing leasing information, making appointments and creating and following up with maintenance requests.
- Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
- Receive deposits and rent money, and record appropriately.
- Provide excellent customer service and assist all clients with a positive and friendly tone.
Requirements
- High school diploma or equivalent required, bachelor's degree preferred.
- Excellent verbal and written communication skills.
- Customer service focused with the ability to be a strong team player.
- Proficient in Microsoft Office (Word, Excel).
- Able to multitask and meet deadlines in a timely and organized manner.
- Must be able to work a flexible schedule, including weekends.
- Must be able to tour the community with clients, which includes walking the property and climbing stairs.
- This role may require a valid driver's license.
Benefits and Compensation
The estimated annual salary for this position is $52,500. We also offer a comprehensive benefits package, including health, dental, vision and 401(k) retirement plan, and opportunities for career development and advancement.
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