Patient Care Director

3 weeks ago


San Francisco, California, United States Image Specialty Partners Full time
About the Role

We are seeking a highly skilled and experienced Patient Care Manager to join our team at Image Orthodontics. As a key member of our leadership team, you will play a vital role in maintaining smooth clinic operations and delivering exceptional patient care.

Key Responsibilities
  • Oversee the day-to-day operations of the dental practice to optimize clinic efficiency
  • Coordinate with clinical staff to ensure timely service delivery that exceeds customer expectations
  • Drive high standards of care through optimal administrative excellence, including inquiries, billing, and record-keeping
  • Implement and oversee the adherence to office policies and procedures to maintain high productivity and compliance
  • Collaborate with dentists and staff to foster a positive work environment and promote professional growth, addressing any issues that may arise
  • Explain treatment options and associated costs to patients clearly and effectively
  • Facilitate financial discussions and payment plans with patients
About Us

Image Orthodontics is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem.

What We Offer
  • Competitive pay with a bonus incentive plan
  • Comprehensive health insurance covering medical, dental, and vision
  • 401(k) retirement plan
  • Paid time off and holidays
  • Complimentary and discounted orthodontic treatment for yourself and immediate family members
Requirements
  • At least 2 years of experience working in orthodontics and pediatric dental field
  • Proven leadership abilities with the ability to motivate, inspire, and mentor a diverse team
  • Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize competing demands effectively
  • Bilingual – the ability to read, write, and speak Spanish is required

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