Shift Lead

3 weeks ago


Susanville, California, United States Steve DeClerck Enterprises Full time
Job Summary

We are seeking a highly motivated and experienced Shift Lead to join our team at Steve DeClerck Enterprises, a leading franchisee of Taco Bell restaurants. As a Shift Lead, you will play a critical role in ensuring the success of our restaurant by providing exceptional customer service, leading a team of employees, and maintaining a clean and safe work environment.

Key Responsibilities
  • Customer Service: Greet customers with a smile, provide prompt and courteous service, and ensure that customer needs are met.
  • Team Leadership: Supervise and train employees, provide feedback and coaching, and ensure that employees are following company policies and procedures.
  • Operations: Maintain a clean and safe work environment, ensure that equipment is in good working order, and follow company procedures for food safety and quality.
  • Inventory Management: Count and reconcile inventory, manage inventory levels, and ensure that inventory is properly stored and rotated.
  • Cash Handling: Handle cash and credit transactions, manage cash handling procedures, and ensure that cash handling policies are followed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a fast-paced restaurant environment, preferably in a leadership role.
  • Skills: Strong communication and leadership skills, ability to work in a fast-paced environment, and basic math skills.
  • Certifications: Food safety certification and any other certifications required by the company or local authorities.
Working Conditions

The Shift Lead will work in a fast-paced restaurant environment, standing for long periods of time, and lifting up to 50 pounds. The Shift Lead will also be required to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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