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Security Systems Specialist

2 months ago

Oklahoma City, Oklahoma, United States Johnson Controls International Full time
Unlock Your Potential with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a skilled Security Service Technician to join our winning team and contribute to our vision.

About the Role

A Johnson Controls Security Technician is a troubleshooter and service expert with in-depth knowledge of intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You'll possess strong verbal communication skills to identify customer needs and provide clear next steps and processes to repair systems.

Key Responsibilities

  • Locate and resolve issues with damaged equipment or wiring.
  • Readjust, repair, or replace inoperative equipment and test for operation.
  • Coordinate inspections and/or installations with police, fire departments, or other relevant agencies.
  • Perform repair and/or inspections of intrusion detection, IP CCTV, access control systems, and fire alarms (if applicable).
  • Assist fellow service technicians with system repairs and complete minor repairs, including battery replacement.
  • Test system operation to the customer monitoring center to establish service connectivity.
  • Complete all forms accurately and customer paperwork as required.

Requirements

  • 3 years of experience in the low-voltage or security industry.
  • Excellent general knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
  • Valid driver's license with an excellent driving record.
  • High school diploma or GED.
  • Ability to pass thorough background and identity checks.
  • Fire Burglary CCTV Access Controls License for Oklahoma State.

Preferred Qualifications

  • Ability to read blueprints and schematic drawings.
  • Ability to operate hand and power tools.
  • Ability to unload ladder from fleet vehicle and climb ladder.
  • Ability to always operate fleet vehicle in a safe manner.
  • Ability to communicate and provide excellent customer service.

Johnson Controls International is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.