Team Manager

3 weeks ago


Millersville, Maryland, United States The Coordinating Center Full time
About The Coordinating Center

The Coordinating Center is a nonprofit organization with over 40 years of experience supporting individuals with complex medical needs and disabilities statewide. Our mission is to provide person-centered care coordination services and population health solutions.

Job Summary

We are seeking a highly skilled Team Manager to oversee our Coordination of Community Services (CCS) team. The successful candidate will have experience in supervising staff, managing caseloads, and ensuring compliance with contract requirements.

Key Responsibilities
  • Supervise a team of CCS Coordinators and provide direct support to staff members.
  • Monitor staff caseloads and ensure timely completion of tasks.
  • Ensure all contract requirements are met, including comprehensive assessment, individual plan development, and referrals.
  • Interview, orient, and train new staff members on CCS concepts and contract-specific processes.
  • Perform daily review of staff work to ensure billing compliance and provide feedback on documentation quality.
  • Serve as a resource to staff for problem-solving and provide guidance on contract requirements, policies, and procedures.
  • Assess staff learning needs and communicate those needs to the Director for implementation.
  • Facilitate effective teamwork and maintain a positive work environment.
  • Manage a small client caseload to assist participants in selecting and monitoring services and supports.
Requirements
  • Advanced degree in human services or related field and 1 year of experience in coordinating services for Medicaid/DDA clients.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple priorities and tasks with flexibility.
  • Experience in data collection, analysis, and reporting.
  • Knowledge of regulations regarding service provisions and community resources.
What We Offer

The Coordinating Center offers a comprehensive benefits package, including medical FSA/HSA plans, dental, vision, matching 403b, and short-term/long-term disability options. We also provide funds for professional development and education.

We are an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity and encourage collaboration within our organization.


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