Store Ambassador

7 days ago


Mauston, Wisconsin, United States Festival Foods Full time
Job Title: Guest Service Representative

We are seeking a skilled Guest Service Representative to join our team in Mauston, WI. As a Guest Service Representative, you will be responsible for providing exceptional customer service, overseeing Guest Service operations, and leading a team of associates.

About Festival Foods

Festival Foods is a family-owned grocery store with over 40 locations throughout Wisconsin. Our mission is to provide exceptional customer service, quality products, and a welcoming shopping environment.

Responsibilities
  • Provide excellent customer service, responding to guest inquiries and resolving issues promptly.
  • Supervise Guest Service associates, reinforcing company culture and expectations.
  • Manage Guest Service operations, maintaining high standards of customer satisfaction.
Requirements
  • 1+ year of retail experience, preferably in a customer-facing role.
  • Ability to lead and motivate a team of associates.
  • Strong communication and problem-solving skills.


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